Questions about an order you have made: email@example.com (please quote your 5 digit order ID)
General questions not in regards to a current order : firstname.lastname@example.org
As an online business we do not have a manned reception and are generally hands on in the warehouse dispatching orders but we actively monitor emails coming in. Please email us describing your question and your 5 digit order number if applicable and we will be back to you as soon as possible and can call you back if necessary.
Please place an order before coming to the warehouse. We cannot accept walk in orders and cannot take payment other than via the website.
Physical Warehouse Address: Unit 5, 14-16 Cairns Street, Loganholme, 4129. You will receive an email when ready – our aim is to have it ready by noon the day after you order. Please email us if you need it before this time and we can bring it forward in the queue.
Please come through the door closest to the car park. There will be a sign saying CLEAR DOG PICK UP.
Weekdays only. 8am – 3pm.